Refund and Returns Policy

Refunds and Returns Policy
Last Updated: 05/02/2025

Thank you for shopping at Sleep Better Specs. We want you to be completely satisfied with your purchase. If you are not satisfied, we’re here to help with our fair and transparent Refunds and Returns Policy.

1. Returns Eligibility

You may return your item within 30 days of receiving it, provided that:

  • The item is unused, undamaged, and in its original packaging.
  • The item is in the same condition as when you received it.
  • You have proof of purchase (e.g., order confirmation or receipt).

We do not accept returns for:

  • Items that have been worn, damaged, or altered.
  • Items returned outside the 30-day window.
  • Clearance or final sale items.

2. How to Initiate a Return

To start a return, please email us at with:

  • Your order number.
  • The reason for the return.
  • Clear photos of the product (if damaged or defective).

We will review your request and provide return instructions. Please do not send the item back without contacting us first, as unauthorized returns may not be accepted.

3. Return Shipping

  • Customers are responsible for return shipping costs, except in cases of defective or incorrect items.
  • We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
  • If your return is approved, we will provide the return address.

4. Refund Process

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 5-10 business days.
  • Refunds will be issued to the original payment method used for purchase.
  • If your refund is late or missing, check with your bank or payment provider before contacting us.

5. Exchanges

If you received a damaged or defective product, we will replace it at no additional cost. Please email us at within 7 days of delivery with a description and photos of the issue.

6. Non-Refundable Fees

  • Shipping fees (if applicable) are non-refundable.
  • If an item is returned in a damaged or used condition, a partial refund or denial may apply.

7. Contact Information

For any questions regarding returns and refunds, please contact us at:

📧 Email:
📍 Address:

We appreciate your business and are committed to providing excellent customer service.